Shipping policy

Shipping Policy

Last Updated: September 20, 2026

Thank you for shopping with us! We want to make sure your order arrives safely and on time. Please review our shipping policy below.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed. Orders are not processed or shipped on weekends or major holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Times

After your order has been processed, standard shipping typically takes 3–7 business days within the United States.

Please note that shipping times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside of our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your order and delivery location.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase. We are not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible at trysolem@gmail.com. We will do our best to help, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost or Damaged Packages

Once an order has been shipped, it is the responsibility of the shipping carrier to deliver the package. If your package appears to be lost, delayed, or damaged, please contact us at trysolem@gmail.com and we will assist you with the next steps.

Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Email: trysolem@gmail.com

Thank you for choosing our store!